Last Updated: October 19, 2025
1. Introduction
Welcome to Syracuse Roofing Co. (“we,” “us,” or “our”). We are committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
- Personal Information You Provide: We collect personally identifiable information that you voluntarily provide to us when you fill out our “Get My Free Estimate” form or otherwise contact us. This information includes your:
- Name
- Phone Number
- Email Address
- Physical Address
- A brief description of your roofing needs
- Automatically Collected Information: When you visit our website, our servers may automatically collect standard weblog information, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide the services you have requested, such as a free estimate.
- To schedule appointments and communicate with you about your project.
- To send you marketing and promotional communications, suchas newsletters or information about our services. You may opt-out of these communications at any time.
- To operate and improve our website, including monitoring and analyzing usage and trends to enhance your experience.
- To maintain the security and integrity of our website and business.
- To comply with legal obligations, resolve disputes, and enforce our agreements.
4. How We Share Your Information
We do not sell your personal information to third parties.
We may share the information we have collected about you in certain situations:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, email delivery, and customer relationship management (CRM) systems.
- For Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or to protect the rights, property, and safety of ourselves and others.
- During Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to help customize the site and improve your experience. A “cookie” is a small text file stored on your computer.
- Analytics: We may use third-party analytics services, such as Google Analytics, to help us understand how users interact with our site. These services may use cookies to collect information about your site usage.
- Your Choices: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies, but be aware that such action could affect the availability and functionality of the site.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. In compliance with New York’s SHIELD Act (Stop Hacks and Improve Electronic Data Security), we maintain safeguards to protect the security, confidentiality, and integrity of your private information.
However, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information.
- Access and Correction: You may request to review, update, or correct the personal information you have provided to us by contacting us directly.
- Opting Out of Marketing: You can opt-out of receiving future marketing emails from us at any time by clicking the “unsubscribe” link included in every promotional email we send.
- “Do Not Track” Signals: California law (CalOPPA) requires us to disclose how we respond to “Do Not Track” (DNT) signals. Some web browsers permit you to broadcast a signal that you do not want to be tracked. We do not currently take action in response to DNT signals because there is no uniform technological standard for recognizing and implementing them.
8. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information from our records promptly.
9. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such other sites. We encourage you to read the privacy statements of each and every website you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically to stay informed of our privacy practices.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the phone number, email address, or physical address provided on our website’s “Contact Us” page.
